Policies and Procedures

Disciplinary Procedures
There are procedural steps to disciplining unacceptable behaviour by children within the nursery:

• Talk openly and friendly to the child and try to resolve their difficulties or problems.
• Distract the child with a different area / activity / toy etc.
• If behaviour persists, the carer will remove the child from their surroundings to try to get them to understand why their actions are unacceptable. Parents are always informed of a child’s behaviour and the course of action taken. No physical or verbal punishment is allowed in the nursery.

Our policies
1. Non-smoking
Sale Private Day Nurseries’ operate a non-smoking policy for both staff and visitors.
2. Complaints
‘Sale Private Day Nurseries’ are happy to receive constructive comments that would enhance our standards of childcare, however should any parent or carer wish to make a complaint about any aspect of our service than you are invited to discuss the matter with the nursery managers. If the matter can not be resolved we would then advise you to make your complaint known to Ofsted.
3. Equal Opportunities
As a nursery we value and respect all children as individuals, as a result, would seek to enable children themselves, within the group to develop positive attitudes to differences of race, religion, culture and language.
4. Medication
As a rule we do not give children any medication unless it is prescribed by a Doctor. All medication given must be recorded and countersigned by both staff and parent.
5. Collection
If your child is to be collected from the nursery by anyone unknown to the nursery staff, please let us know and provide a password, otherwise your child will not be allowed to leave.
6. Accidents
If your child has an accident outside of nursery hours please ensure that staff are informed. As a matter of good practice this will be recorded and countersigned by both nursery and parent. Accidents occurring in the nursery will also be recorded and countersigned. 80% of our staff are qualified first aiders, therefore there is always a first aider on site.
7. Behaviour
The use of corporal punishment (slapping, smacking or shaking) is not under any circumstances accepted within this day nursery. However, it may be seen as necessary to remove a child from certain activities as ‘time out’. The senior staff will ensure that all parents are fully informed and supportive of any actions taken.
8. Infection
Parents should inform a member of staff if their child has been in contact with any contagious diseases. If your child is sufferingfrom diarrhea and vomiting, they must not attend nursery until they have been symptom free for 48 hours.
9. Medical Attention
The nursery undertakes to seek appropriate medical attention should a child require it,whether or not a parent can be contacted.
10. Notice Board
Any new information that parents may find interesting will be pinned on the notice board in reception.
11. Progress Reports
Children’s individual development reports are written for all children of all ages. You are welcome to look at these reports at your parent liaison meetings we hold every couple of months. Parents’ evenings are also offered twice a year.
12. Mobile Phones
As part or safeguarding our children policy, mobile phones are not permitted to be used by any member staff